TRWSOFT School Management Platform
Data Protection Notice
Effective: 9 October 2026Practical responsibilities for handling school information inside TRWSOFT.
1. Use Data For Official Duties
Student, parent, guardian, staff, finance, clinic, boarding, attendance, behaviour, document, and location records must be used only for an approved school purpose.
2. Limit Access
School administrators should give users only the pages, actions, and records required for their current responsibilities and remove access when responsibilities change.
3. Protect Sensitive Records
Do not share screenshots, exports, passwords, reports, photographs, or documents with unauthorized people. Use secure devices and log out from shared browsers.
4. Keep Records Accurate
Incorrect information should be reported and corrected through an authorized school process while preserving the required evidence and audit trail.
5. Review Activity
The platform may record access, changes, exports, printing, approvals, messages, and security events. Schools should review these records when investigating misuse or correcting an official process.
6. Retention And Removal
Records should be retained only as long as required by school policy, contract, operational need, or applicable law. Protected evidence should not be removed while an official matter remains open.
7. Report Concerns
A suspected privacy or security incident should be reported immediately to school leadership and the authorized TRWSOFT support contact.
8. Contact
For platform support or a product privacy enquiry, use the protected Contact TRWSOFT form. Questions about a specific school record should be directed to that school's authorized administration office.